![](https://images.squarespace-cdn.com/content/v1/6193cb72a5b0ff2e603ccb4c/1637164066333-ZAECC9TK140EI668ADDJ/FAQ_page_banner.png)
TICKETS
-
If you’re having issues with your tickets, please direct your questions to our ticketing partner SeeTickets. You can find multiple ways to contact them here.
-
Yes. Single-Day Tickets are on sale now and can be purchased here.
-
At this time, no. Check back later for updates.
-
All RFID Wristbands will be shipped at the end of July 2022. Please allow until early August 2022 for your wristband to arrive. Any orders made after two weeks prior to the festival will be available for Will Call pickup only.
LYTE EXCHANGE
-
The Lyte ticket exchange is the Official NCMF Ticket Exchange for North Coast Music Festival. The exchange is available for SOLD OUT tiers only. Lyte matches sellers and buyers with no hidden fees or fake tickets. The exchange allows you to safely request, return, or sell tickets all in one place. Learn more about Lyte here.
-
Use the Private Exchange option on the Official NCMF Ticket Exchange to sell or transfer your ticket directly to a friend or another fan. Private Exchange ensures authenticity for buyers and provides security for ticket holders. You can use Private Exchange for any ticket type, sold out or not.
-
You can return tickets that are sold out by visiting the Official NCMF Ticket Exchange. Lyte will make you a fair market offer based on the current demand for your tickets. Lyte’s mission is to ensure the next fan in line gets to go at a fair and marketable price.
-
Request the ticket you’re looking for on the Official NCMF Ticket Exchange and lock in the price with a credit card. Once Lyte gets a ticket you requested from another fan, you will be charged exactly what Lyte quoted you. No hidden fees. View or cancel your request at any time before it is filled. Tickets will be delivered to you by the official ticketing platform.
-
Unlike traditional secondary market sites, Lyte has been granted a direct integration with select primary ticketing companies, ensuring a seamless and safe/secure transaction that is designed to protect the integrity of your ticket as a buyer or seller.
-
Select the Private Exchange option on the Official Fan-to-Fan exchange page and enter the email address that you purchased your tickets with. Select the tickets you want to create the link for. Only one ticket type can be sold per link - if you have multiple ticket types to sell, you will have to create a separate link. Set the price you wish to sell your tickets for and enter your PayPal email. For ticket transfers, there may be an associated fee. You are now ready to share your link as desired!
-
Yes! When creating your link, you will have the option to set your custom price. Please note that there will be a limit on the maximum pricing that you can sell for.
-
If you are selling or transferring your ticket, you will not be charged a fee. If you are buying the ticket, you will be charged a fee. This fee varies based on the amount of tickets you are buying or receiving from the seller.
-
Log into your Lyte account or visit the email you received when the link was created. From here, you will view the selling dashboard and select “end listing”. Once you cancel your listing, your ticket will still be in your possession, or you can attempt to return on the exchange as well.
-
You will receive your funds via PayPal 3 business days after the event. The funds will go to the PayPal account email entered when creating the Private Exchange link. If you do not have an active PayPal account, please be sure to create one and register your account.
-
Lyte’s customer support is standing by for you. Contact them here and they will get right back to you.
GET INVOLVED
-
Any companies or brands interested in partnering with us please contact us here and our team will get back to you.
-
Submit a Media Application here.
-
Vendor submissions can be made here. A member of our team will be in contact with you shortly.
-
Yes! We will be accepting submissions for art installations this year. Stay tuned for application form.
-
Sign up to be a Coastie Ambassador here.
-
We’re always looking for new music. Feel free to send us music here.
TRAVEL AND HOTEL
-
SeatGeek Stadium
7000 S Harlem Ave
Bridgeview, IL 60455 -
Driving:
• From Downtown Chicago (I-55): Take I-55 South to the Harlem Avenue exit. Turn left (south) onto Harlem Avenue. Proceed south about 2.4 miles to the stadium.
• From Tri-State Tollway (I-294): Take I-294 and exit at 95th Street EAST towards Harlem (IL Route 43). Proceed about a block, then take ramp to IL Route 43 (Harlem) NORTH. Continue North on Harlem about 3 miles. GENERAL PARKING: STAY IN RIGHT LANE, veer right onto the Frontage Road and beneath the bridge (immediately north of 71st Street).
• From West: Take I-55 North and exit Harlem Avenue (IL Route 43) SOUTH. Proceed south about 2.4 miles and STAY IN RIGHT LANE. GENERAL PARKING: enter right into "N" lots along Harlem. Only VIP and STH parking may turn right onto 71st Street and enter lots S1 and S2.
• From South: Use 79th, 87th or 95th Street to Harlem Avenue (IL Route 43) NORTH. Continue north on Harlem Avenue to parking lot entrances at 70th and Harlem. GENERAL PARKING: STAY IN RIGHT LANE, veer right onto the Frontage Road beneath before the bridge (immediately north of 71st Street). Only VIP and STH parking may turn right onto 71st Street and enter lots S1 and S2.
Public Transportation:
• Take the Chicago CTA Orange Line train to the Midway station. If going to the fest, from there we advise you to take the Pacebus route 386 to the stadium. If leaving the fest after 7:00pm, you will have to take a rideshare back to the CTA Orange Line Midway station.
Shuttles:
• View all information on Shuttles here. Shuttle passes are on sale now!
-
No, North Coast does not have camping at the festival. However, we have worked with two nearby campgrounds that can be booked here.
NOTE: Shuttles are currently not scheduled to stop near tne campgrounds. If we get enough requests, we will add a shuttle stop near this hotel.
-
North Coast has partnered with select hotels for the perfect Sacred Rose weekend. Browse our partner accommodations and book the one you like.
-
Yes, anyone driving to the fest will need to purchase a parking pass. Parking passes are on sale here.
-
Overnight parking is not allowed, we highly recommend that if you are driving to the event, to make arrangements in advance with your group for a designated driver.
GENERAL
-
There is NO re-entry allowed.
-
The festival starts at 2 PM CT. End time is 12 AM midnight CT on Friday and Saturday, and 11 PM CT on Sunday.
-
Yes, set times will be posted closer to the fest. Check back soon.
-
North Coast is a 17+ festival this year. VIP areas are strictly 21+. Everyone attending will need to show a valid government issued photo ID upon entry. Passports, State IDs, and Driver's Licenses are all acceptable forms of identification.
-
Yes, the Mobile App is free to download for iPhone and Android. Explore the art installations, use the personalized scheduler, keep the map handy, and get for up-to-the-minute updates direct from the organizer!
-
ACCESSIBILITY
OFFICIAL NORTH COAST 2022 ADA GUIDE
North Coast is an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. Please read this informational guide thoroughly before sending an inquiry email. For any accessibility-related questions not answered in the guide, please email us at ada@northcoastfestival.com. We will do our best to assist you and address your accessibility needs.
WHEELCHAIR ACCESSIBILITY
The venue is navigable for people with mobility disabilities. The event is held inside the soccer stadium and outside on the exterior turf fields. There are accessible pathways connected throughout the venue including parking, entrances, stages, ADA viewing areas, vendors, and all other activity areas. We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. If you need to recharge your motorized wheelchair, you may do so at the Accessibility Services booth. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.
We will not be providing wheelchair or scooter rentals.
ADA PARKING
There will be limited ADA parking for guests with disabilities onsite. ADA parking requires a paid parking pass and is available on a first come, first serve basis in the EAST PARKING LOT. You will need a verified handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.
OFFSITE ACCESSIBLE SHUTTLES
There are a few offsite shuttles that are wheelchair accessible. These shuttles can take disabled guests from designated hotels/shuttle stops in the surrounding area to the venue. To request an accessible shuttle, please call/email ada@northcoastfestival.com
ADA ENTRANCE
There will be an ADA entry lane, located at both the East & West Entrances. Disabled guests may use this lane to safely enter the venue. After using the ADA entry, please visit the Accessibility Services booth immediately after so that you can keep using the ADA entry for the following show days.
ACCESSIBILITY SERVICES BOOTH
Please Note: You must stop here to get your ADA wristband credential. There is no ADA pre-registration before the event - this is all done onsite at the event.
There will be an Accessibility Services booth conveniently located next to the Guest Services booth. At this location, you can:
• Get your ADA wristband credential
• Get your ADA questions answered
• Learn about our accessibility services
Wristband Policies
• ADA wristbands are good for the whole weekend
• DO NOT remove your wristband for the entire duration of the event
• One companion wristband will be issued for each disabled patron (exceptions will be made for families with young children)
• If a disabled guest wants to switch their companion, please bring the old companion wristband to the Accessibility Services booth to be reissued
ACCESSIBLE VIEWING AREAS
There will be accessible viewing areas made available to ADA patrons at designated stages. To gain access to these areas, please visit us at the Accessibility Services booth.
Accessible Viewing Area Policies:
• Companions may be asked to stand in the back if capacity is reached
• Patrons and companions may not smoke in these areas
• Patrons may not save spots
• Do not block the view of the guests behind you
SERVICE ANIMALS
Service animals are permitted throughout the venue. However, this does not include emotional support animals, therapy animals, or companion animals. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.
The following guidelines must be followed:
• All service animals must be registered with the ADA department upon entry into the event
• All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls
• Service animals must be housebroken and should use the service animal relief area
• Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal
• All service animals should have legally required vaccinations (which ADA staff may ask to see for verification)
We ask that you do not leave your animal in your car while you're inside the event, as vehicles without air conditioning on may become too hot and unsafe for any animal.
EFFECTIVE COMMUNICATION REQUESTS
We accept requests for any of the following services:
• ASL Interpretation
• Other forms of Effective Communication
Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. The deadline for this event is August 3rd, 2022. To submit a request, please email us at requests@tenfiftyent.com with the subject line “North Coast Request”.
ADDITIONAL SERVICES
• First Aid: We have several First Aid locations throughout the venue, noted on the event maps and mobile app, if available. Professional medical staff can help you with your medical needs at these locations.
• Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medic team at the event entry.
• Other Services: If you would like to request large format print/braille literature, guided tours for guests with visual disabilities, assisted listening device systems or another accommodation not listed, please reach out to us at ada@northcoastfestival.com.
COMMENTS, QUESTIONS & SUGGESTIONS
North Coast will consider any request by a guest with disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
In continually trying to make our event more accessible, we encourage you to contact us at ada@northcoastfestival.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services, please don’t hesitate to reach out to us.
We hope you find this guide informative, we look forward to seeing you at North Coast!
-
Yes, there will be ATMs on site. Cashless operations will be available at all vendors and concessions. Credit card and cash will be accepted for all payments.
-
If in the event North Coast 2022 is not allowed to happen due to covid-related conditions, all ticket purchasers will be given the option of getting a refund or keeping their ticket for 2023.
-
Yes! We have Lockers for rent. Secure yours here.
-
PROHIBITED ITEMS (subject to change)
• Native American Headdresses
• Confederate flags
•Clothing containing hate speech
• Professional photo, video, or audio recording equipment (no detachable lenses, tripods, big zooms, selfie sticks, or commercial-use Rigs. (see allowed for acceptable cameras)
• Laser pointers
• Air-horns, mega phones, whistles, or noisemakers
• Drones, remote-controlled aircraft or toys
• Toy guns, water guns, slingshots
• Projectiles such as Balls or frisbees
• Tents, large umbrella
• Weapons of any kind including pocket knives, pepper spray (or any dangerous chemical compound)
• Explosives including fireworks
• Illegal substances
• Drugs or drug paraphernalia
• Massagers
• LED gloves or microlights used for light shows
• Masks of any kind including gas masks
• Full face paint - Must be able to match face to ID upon entry
• Edible jewelry, candy bracelets or necklaces
• Aerosol products/cans
• Opened eye drop container (factory sealed is Allowed)
• Liquid makeup
• Unsealed tampons (upon entry)
• Glass, cans, cups or coolers
• Outside food or beverages (including alcohol and candy)
• Markers, pens or spray paint
• Large chains or spiked jewelry
• No unauthorized soliciting, advertising, handbills, posters, stickers, product sampling, giveaways, etc
• Bota bags (see allowed for hydration items)
• Large purses, bags or multi-pocket backpacks over 12′′×12′′ (See bag policy in Allowed section)
• Stuffed animals or dolls
• Pets (service animals allowed)
• Inline skates, skates, bikes, skateboards, scooters, wagons, strollers
• Tactical gear including Police, Swat or Army uniforms
• Anything deemed suspicious, inappropriate, unsafe or disruptive. Venue, Law Enforcement, and Security’s sole • discretion
• Furniture of any kind including inflatable couches, folding chairs, lawn furniture
• Cannabis products of any kind regardless of medical card or not
TOTEM GUIDELINES
• Maximum height is 10 feet.
• Must be made of light weight material such pool noodles or PVC pipe. Lightweight plastic poles must be 1.5” or smaller in diameter
• Nothing sharp on any part of the totem that could poke or cut someone
• NO wood, metal poles, or collapsible/telescoping camera extenders
• Inflatables attached to totems must be deflated upon entry.
• Any item deemed dangerous will not be allowed.
• Totems promoting illegal activity or hate speech will not be permitted.
BAG POLICY
NO backpacks, purses or bags are allowed to be brought into the venue, EXCEPT for the following:
• Bags that are clear plastic, vinyl, PVC or mesh and do not exceed 12" x 6" x 12.” ;
• One-gallon clear plastic freezer bags, i.e. Ziploc bag or something similar;
• Small clutch bag or fanny packs approximately the size of a hand (and that do not exceed roughly 4.5" x 6.5”), with or without a handle or strap, these do not need to be clear; and
• Hydration Packs that have a clear, empty, and removable pouch upon entry. The outer bag does not have to be clear.
ALLOWED ITEMS (subject to change)
• Bag following above BAG POLICY
• Binoculars
• Blankets
• Cameras: consumer grade point and shoot, polaroid, GoPros without detachable lenses and other accessories (• monopods, selfie sticks, tripods, GoPro mounts, and other attachments are not allowed)
• Empty reusable clear plastic water bottles and hydration packs, camel backs (water pouch must be clear, empty, and able to be removed upon entry)
• Sunscreen in non-aerosol containers is allowed in the size of 3.4 ounces or less
• Factory sealed eye drop containers
• Personal sized hand sanitizer
• Prescription Medicine Requirements: Anyone needing prescription medicine at the festival must present the pharmacy-labeled container which states the prescription, dosage, and patient name to our medical staff at entrance gate. All medicine must be declared and shown to security upon entry. Patrons are only allowed a sufficient supply of the prescribed medication for that day.
• Over the counter medications are allowed in a sufficient supply for the day. Bottle contents will be verified by medical personnel at the entry gates. All medicine must be declared and shown to security upon entry and inspected by medical staff.
• Portable phone chargers and batteries
• Single use, factory sealed vape pens such as Juuls, Posh , etc. Extra pods must be factory sealed upon entry
• Refillable vape devices are allowed only with enough liquid for one day’s use. No extra juice is allowed. All juice must be attached to vape device.
• Cigarettes (cigarette packs subject to search upon entry)
• Pacifiers
• Glowsticks & glowing/illuminated costumes or jewelry
• Gum must be factory sealed upon entry
• Flow toys, poi, hula hoops as long as they are made of soft plastic and/or string, LED whips
• Lip balm and gloss (subject to search upon entry)
• Personal misting fan with a bottle no larger than 1.5L (must be empty upon arrival)
• Deodorant
• Factory sealed tampons
• Hand fans (not motorized or electric fans)
-
-
-
Hours:
• Thursday 2PM - 8PM
• Friday 12PM - 11:30PM
• Saturday 12PM - 11:30PM
• Sunday 12PM - 10:30PM
Where?
• On Thursday, Will Call will be on the east side only. Enter East Lot Gate S2 for Thursday Will Call.
• Friday through Sunday, there will be Will Call on both East and West sides of the Festival.
Parking Info
Hours:
Thursday: lots open at 2PM
Friday: lots open at 12PM
Saturday: lots open at 12PM
Sunday: lots open at 12PM
Where?
East Lot is for Prepaid Tickets Only.
West Lot is for Day-Of-Show Payments.
ADA Parking
ADA Parking is available in the East and West Lots.
Rideshare, Pace Bus and Shuttle Pick-Up/Drop-Off
Rideshare, Pace Bus and Shuttles Pick-Up/Drop-Off is located in the East Lot.
2022 COVID-19 SAFETY POLICY
[subject to updates]
The safety of our patrons, staff and artists is our #1 priority. Please plan on attending the fest with compassion for your fellow Coasties and come ready to help us create a safe and comfortable environment for everyone.
We can’t thank everyone enough for their cooperation and understanding as we move through these odd and challenging times together.
There is no local requirement to provide a Negative COVID-19 test result, Vaccine Card, or Vaccine Record for entry at this event. If you are unvaccinated, the CDC encourages you to bring and wear a mask. North Coast encourages all patrons and staff to look out for each other and not attend the festival if they do not feel well. If you have questions about vaccines or want to get a vaccine, please visit Vaccines.gov to find the nearest vaccine provider near you. Current information about COVID-19, and recommendations for isolation and quarantine can be found at the CDC website.